08-16-2019 09:15 PM
downloaded hp plugin service on android made it the default printing app the the printer is showing up in the printer lister but is grayed oit and i can't select it. Im using a wired usb cable because the printer does support wifi. Can someone please help me with this issue. thanks in advance
08-19-2019 11:47 AM
Thank you for posting your query on HP Community,
I understand you would like to print from Android phone using HP Print Service plug in.
According to the Printer specifications it shows that your printer only supports USB type of connection and unfortunately it does not support mobile printing.
For more you can also refer to this support document which shows the list of printers which are compatible with Mobile Printing - HP Printers - Mobile Printing Solutions Compatible with HP Printers
I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help you.
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