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‎05-25-2024 09:57 PM

HP Recommended
Product: Poly Voyager Focus 2 Headset.
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I use Poly Voyager Focus 2  for all my work related meetings and calls. I used to connect the headset to my Laptop using the USB Type C Adaptor. Sadly, my USB adaptor was missing and I'm having audio issues while I try to connect the Poly headset without its adaptor.

 

Fortunately, I happen to get an additional Poly Type C adaptor that is identical to the one I lost but is currently paired to a different headset.

So, I need to have this additional Type C USB Bluetooth adaptor unpaired from its current Poly headset and paired to the headset I'm using now so it can replace my lost adaptor. Could you please suggest me a way to figure this out asap?

 

1 REPLY 1

‎05-27-2024 09:47 AM

HP Recommended

Hi @Ashlin08,  Welcome to Poly HP Support Community.  
 

Kindly follow the instructions in page 5 of user guide to pair a Voyager Focus 2 headset with BT700, following is the link.

Overview (hp.com)

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

 

Regards,

Salman

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