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‎11-21-2024 05:04 PM

HP Recommended
Operating System: Microsoft Windows 11

Headphone is paired via bluetooth but cannot hear sound

1 REPLY 1

‎11-21-2024 06:15 PM

HP Recommended

Hi tejasai27

 

Please Check Default Audio Device: Right-click on the speaker icon in the taskbar, select "Open Sound settings," and make sure your Poly headset is set as the default device.

 

You can be guided by the following video: 

 

[video]

 

I hope the above is helpful.

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