I need headphone cushion for Plantronics BT600

[Rajeshnana]

I am looking for ear buds, cushion and head band for plantronics BT600

Can I get some help on this

[M_Salman]

Hi @Rajeshnana, Welcome to Poly HP Support Community.  
 

I understand you're looking for the ear cushion and headband, and I'd be happy to assist you further. To ensure I provide you with the correct information, could you please confirm the name and model of your headset? The BT600 appears to be a USB adapter, which doesn’t identify the headset itself. Once I have that detail, I’ll be able to assist you more accurately.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman

[Rajeshnana]

Hi Salman - Thanks for your reply, How do I find the model number I can see only the serial # embedded in the head set which is A1XB4R and another mention is AK EO other than these 2 I am not able to find anything else that points to a model number,

Appreciate your support.

Rajesh

[M_Salman]

Thank you for the response, @Rajeshnana.

Thank you for providing the serial number. Upon verification, I found that your headset is the Voyager Focus UC.

For the ear cushions, you can search using the following part number: 205300-01.

Please note that the headband is not replaceable. If your headset is still under warranty, I recommend reaching out to HP Support for assistance with a replacement. Our support engineers will be happy to help resolve this for you.
 

You can contact HP Support through the following link: https://support.hp.com/us-en/poly
 

Kindly note: Please do not share any personal information or case numbers on the Community page, as it is a public forum.

 
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman

[Rajeshnana]

Hi Salman - Thanks again for your quick response. Will I get this in amazon or should I go through HP store and second one is my headset is not in warranty that being said is there any other alternative to get the head band

[M_Salman]

Thank you for your response, @Rajeshnana.

You can search online using the ear cushion part number (205300-01), and you should be able to find compatible options through various sellers, including examples on platforms like Amazon.

Unfortunately, the headband for this headset is not replaceable, and there is no alternative part available. I understand this may be disappointing, and I truly appreciate your understanding.

 I hope this helps! Keep me posted for further assistance. If you find the information provided useful or it solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman