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We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
Locked

‎08-29-2023 12:39 AM

HP Recommended
Product: PLTBBFIT2100 series
Operating System: iOS

Product name: Plantronics BB FIT 2011 series, Bluetooth headphone (black neckband with red ear tips if that matters)

Model BF2100S

 

Hi HP community,

I have this headphone and it's giving issues of battery moving from High to Low within 2-5mins of usage, I have few other PLT BBFIT headphones and they worked almost 6 to 8 hours without any issues, looking for support options. I already tried completely draining the battery and charging again but no improvement is observed.

 

The number on the contact us page doesn't connect and I don't see any option to email or create a case for individual users (Seems like that is for business users only)

Please advise on how to register this complaint.

 

I am currently based in India (time zone GMT +5:30) 

1 REPLY 1

‎08-31-2023 03:33 PM - edited ‎08-31-2023 03:34 PM

HP Recommended

Hello, welcome to the HP Poly community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support, and our Support Engineers should be able to sort this out. Please contact us at +1 800 102 1064 for further assistance.

 

Have a great day!

Regards, 
Meghana 

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