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We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
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‎10-06-2023 05:20 PM

HP Recommended

I bought a Plantronics Voyager 5200 bluetooth headphone a little over a year ago and all of a sudden, it won't charge.  I've tried different cords but nothing works

2 REPLIES 2

‎10-07-2023 08:12 PM

HP Recommended

Do you have try to using the Micro-USB port for Charge? 

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‎10-09-2023 04:52 PM

HP Recommended

Hi,
Welcome to HP Poly community!
Please update the headset firmware update using Poly lens application. If firmware is up-to-date, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Regards,
Prajwal

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