• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
HP Recommended
Good morning,
 
I recently received my new Poly headset.
I made the mistake of throwing away the USB which enables me to go wireless.
Would it be possible to get another one?
 
Poly Voyager Focus
P/N 214183-503
Serial: 3A9DND
 
Thanks
 
Patrick Miller
Nvent
2100 Hoffman Way
Anoka, MN 55303
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Patrick_nvent, Welcome to the Poly HP Support Community.  
 
I understand that you’re looking for a USB adapter to connect your headset. Unfortunately, since the original adapter was discarded, it is not covered under warranty. However, you can easily purchase a replacement. Simply search for it online using the part number.
 

Part Number: BT700 USB Type A: 217877-01
                          BT700 USB Type C: 217878-01
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman 

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Patrick_nvent, Welcome to the Poly HP Support Community.  
 
I understand that you’re looking for a USB adapter to connect your headset. Unfortunately, since the original adapter was discarded, it is not covered under warranty. However, you can easily purchase a replacement. Simply search for it online using the part number.
 

Part Number: BT700 USB Type A: 217877-01
                          BT700 USB Type C: 217878-01
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman 

HP Recommended

Thank you Salman!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.