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- HP Community
- Poly Headsets
- Bluetooth Headsets & Earbuds
- Poly Headset missing USB

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05-07-2025 10:14 AM
Solved! Go to Solution.
Accepted Solutions
05-07-2025 11:14 AM
Hi @Patrick_nvent, Welcome to the Poly HP Support Community.
I understand that you’re looking for a USB adapter to connect your headset. Unfortunately, since the original adapter was discarded, it is not covered under warranty. However, you can easily purchase a replacement. Simply search for it online using the part number.
Part Number: BT700 USB Type A: 217877-01
BT700 USB Type C: 217878-01
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman
05-07-2025 11:14 AM
Hi @Patrick_nvent, Welcome to the Poly HP Support Community.
I understand that you’re looking for a USB adapter to connect your headset. Unfortunately, since the original adapter was discarded, it is not covered under warranty. However, you can easily purchase a replacement. Simply search for it online using the part number.
Part Number: BT700 USB Type A: 217877-01
BT700 USB Type C: 217878-01
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman