Poly Lens Voyager 2 disconnects all on the time on PC (but not on phone)

[MrBertie]

I am also experiencing exactly the same issue. When I am connected to my phone and PC at the same time I intermittently get rather loud, disruptive "PC disconnected", "PC connected" messages throughout the day. It is the same product, the "Poly Lens Voyager Focus 2."

[Meghana_10]

Thank you so much @ctviggen 

It seems like you have tried almost all the troubleshooting, and it looks like the dongle is faulty. I would request that you contact HP Support to get the headset replaced if it is under warranty, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution. 

Regards,

Meghana