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‎04-20-2026 04:48 AM - edited ‎04-20-2026 04:49 AM

HP Recommended

Can I adjust ANC level on this V80 headset? ANC works great when I have calls, but when I need moment for work that requires silence, I would prefer the more powerful ANC.

 

Would it be possible to have functionality on software that mutes everything around me?

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3 REPLIES 3

‎04-20-2026 07:27 AM

HP Recommended

Hello @HannuLeskinen, Welcome to the HP Poly Support Community. 

 

Thanks for reaching out about your query regarding the Poly Voyager Surround 80.

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below so that I can assist you further?

 

ANC and Transparency Mode 

 

Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality. Transparency Mode allows you to hear your surroundings while wearing your headset.

 

1. Tap the Custom button with two fingers for 2 seconds to toggle between modes.

 

NOTE: Your headset's Custom button is located in the center of the right earcup.

 

2. Tap the Custom button with two fingers for 2 seconds to toggle between modes. NOTE: Your headset's Custom button is located in the center of the right earcup. Swipe up/down on the right earcup to adjust Transparency Mode level when active.

 

ANC and Transparency Mode settings 

 

Choose your preferred settings for ANC and Transparency Mode in HP Poly Studio.

 

 

Take care and have an amazing day! 

I'm an HP Employee.


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‎04-24-2026 03:16 AM

HP Recommended

Thanks, but this is not the solution I am looking for. What I want to do is to adjust ANC mode, so that I would not hear anything from surrounding environmet. Seems that it is impossible. 

 

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‎04-24-2026 01:54 PM

HP Recommended

Thank you for your response @HannuLeskinen 

We totally understand the importance of the custom feature of the ANC, however as of now we have only these basic features mentioned above for the headset. 
However, if you have any other issues please let us know we will be happy to help you. 

 

Have a great day ahead!

Regards,
Meghana 

I'm an HP Employee.


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