Poly Voyager Focus 2 Sidetone, how to set OFF?

[jouniii]

I found the Sidetone setting from the Poly Lens app, but there is no OFF option. Only LOW and even that is really annoying and picking up high frequencies. I updated the latest firmware, but that did not help. This feature just makes your voice sound like inside tin can and feels like the headset is broken. I tried also to use mic windshield, but it didn't help either.

So this is more of a feature request as well that I'd like to disable this quite useless (for me) feature. Thanks!

[Meghana_10]

Hello @jouniii, Welcome to the HP Poly Support Community. 

Thanks for reaching out about your query regarding the Poly Voyager Focus 2 headset. 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

The sidetone feature on the Poly Voyager Focus 2 cannot be completely disabled; however, it can be adjusted to low, medium, or high levels through the Poly Lens application.
 

We recommend reviewing other audio settings within the Poly Lens app—such as noise cancellation or audio EQ adjustments—as these may help refine your overall listening experience.

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana

[M_Salman]

Hi @jouniii,
 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.
 

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!

Regards,
Salman

[Meghana_10]

Hi @jouniii, I hope this message finds you well. 

I wanted to follow up on the query that we discussed earlier and confirm that it has been successfully resolved.

If you still need further assistance or have any additional questions, please do not hesitate to reach out to us. 

We are here to assist you and provide any necessary support.

Regards,
Meghana 

[Meghana_10]

@jouniii Hope you're rocking an amazing day! Since we haven't heard from you yet, we will be archiving this case for now; however, you can respond to the same thread to continue the conversation. 

If you need any more help or just want to say hi, we're here for you - just a message away!

Take care and stay fantastic!

Regards,
Meghana