Poly support Australia

[PolyV5200]

Poly headset

Voyager 5200

Can't reach Poly support Australia

- phone 1800725598 doesn't work. Chat Assistant doesn't work.

How to contact?

Thanks for any help.

[M_Salman]

Hello @PolyV5200 , Welcome to the HP Poly Support Community.

Thanks for reaching out regarding your Poly 5200 headset—we appreciate the opportunity to assist you!

To help us better understand and resolve the issue, could you please provide more details about the problem you're experiencing? This will allow us to offer more accurate support.

If you'd prefer to speak directly with our HP Support team, feel free to reach out using the link below: https://support.hp.com/us-en/poly
 

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman
 

[M_Salman]

Hi @PolyV5200,
 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

Could you please provide more details about the issue you're experiencing with the Voyager 5200? With a bit more information, I’ll be able to support you more effectively.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!

Regards,
Salman

[M_Salman]

Hi @PolyV5200 , I hope this message finds you well. 
 

I wanted to follow up on the query. I requested the issue details to assist you, or confirm if the issue is resolved.

If you still need further assistance or have any additional questions, please do not hesitate to reach out to us. 

We are here to assist you and provide any necessary support.

Regards,
Salman

[PolyV5200]

Thanks for your help Mr. Salman,

At least I was able to talk to Poly support today. Issue was warranty start date as per shipping date 6 months ago versus customer bought 2 weeks ago. Understood, can be amended. Resolved.

Voyager 5200 Box doesn't labeled as UC and does not show USB dongle in the box contents. But registered information against this unique serial number on Poly website says Voyager 5200 UC and displays USB dongle as part of this. As serial number 3AAFK0 is unique, it can't have contradictory information. unresolved

[Meghana_10 · Accepted solution]

@PolyV5200Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic and have an amazing day ahead! 

Regards, 

Meghana