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Locked

‎07-16-2024 03:29 AM

HP Recommended
Product: Voyager 5200 UC USB-A

The issue is that whatever i did try with installed Poly app it is always keep getting disconnected especially when i use the microphone.
When I switch to use only as headphone and leave the input on another device the color stays purple and has only a few drops in audio and cracks.
As soon as I set as default device to use also as INPUT becomes blue and connection continueslly drops and usb disconnects and reconnects.

Work perfectly on Windows 11 both as input and output always sollid purple color.

So It is not a hardware issue, it is 100% Software,Driver.

Please try to release a Hotfix for this, thanks.

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