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Locked

‎04-02-2024 08:11 AM

HP Recommended
Product: Voyager FOCUS2 UC USB-C
Operating System: Microsoft Windows 10 (64-bit)

After a Teams call ends the headset plays a double beep every 2 seconds. I've reset the device, updated firmware, and this happens every time. Does not happen if I move the BT700 to another PC running the same version of Lens and Microsoft Teams.

Voyager Focus 2BT700

1 REPLY 1

‎04-04-2024 08:16 AM

HP Recommended

Hello, @BillG79, and welcome to the HP Poly community.

I am sorry to hear that you are facing issues with the Poly Voyager Focus 2.

Could you please try with any mobile phone and check if the same issue persists, as the issue seems to be resolved on another PC?
Also, uninstall Poly Lens, switch the PC, and reinstall the application on the PC where the issue persists.


I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

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