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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-19-2023 06:10 AM

HP Recommended

Hi, my USB dongle has lost connection with headset somehow. When I plug in the dongle it starts flashing for some time and lights off. However OS "thinks" that it works, while it is detected normally. A headset doesn't inform about connection with PC as usual was. Is there any re-pair procedure available?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2023 08:15 AM

HP Recommended

So i found the procedure how to pair headset with dongle. I did it and it works again. Why it was un-paired is mistery.

View solution in original post

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1 REPLY 1

‎05-19-2023 08:15 AM

HP Recommended

So i found the procedure how to pair headset with dongle. I did it and it works again. Why it was un-paired is mistery.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.