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Locked

‎07-11-2024 09:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Not sure will be the first post for Voyager free 20 earbuds but i got this brand-new model in weeks ago. I'm satisfied with the long-last battery life and reliable performance for the MS teams on phone/laptop. However, there is one issue that i found that the noise floor is quite noticeable during the call/teams via MS teams on different device. It wouldn't have any change in terms of the level of noise floor if you switched to ANC/enviornment mode before joining the call/meeting, also this noise floor is existing whatever pairing the devices via dongle (BT700) or bluetooth,

 

As long as you are joining the call or meeting, you would hear the noise floor. There is no noise floor when the device is playing music, and also it is not related to the on/off ANC. I'm suspect this noise floor will only occur when the earbuds are under "communication/call" mode.

 

Not sure if this issued have been reported, or anyones own voyager free 60 had similar issue before?

 

Considering this model is recently released and apparently Poly lens(1.4.0) are not yet ready for V20 function integration, i will wait for firmware release and hopefully it can be fixed!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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