backbeat pro

[A11MK3]

need help to install my backbeat pro from plantronic ( an very old model)

[Meghana_10]

Hello, @A11MK3, and welcome to the HP Poly community.

I am sorry to hear that you are facing issues with the Plantronics BackBeat Pro

This is to inform you that all the BackBeat Series are end-of-life, and the manufacturing has been stopped. However, as the headset is very old, it will not get detected on the Poly Lens application. Hence, we do not recommend you purchase the BackBeat Series from third-party sellers, as manufacturing has been stopped.

Please let me know the issues you are facing with the BackBeat Pro so that I can assist you further. 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or it solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Meghana 

[A11MK3]

suche Möglichkeiten die Spracheinstellung, etc. des "Backbeat Pro"-Kopfhörers von Plantronics zu ändern....dies scheint ja nur per App / Programm zu gehen . Dies gibt es aber leider nicht mehr, vielleicht hat jemand eine andere Lösung für mein  Problem, möchte den Kopfhörer noch weiter nutzen !!!

[Meghana_10]

Thank you for posting your query, @A11MK3 

Please note that this community page is for the English forum. We kindly request that you please check the region and contact our support through the provided link below for further assistance.

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Meghana