connecting Issues of Bluetooth Headsets & Earbuds

[Dangerousdesire]

connecting Issues of Bluetooth Headsets & Earbuds TWS989 driver not found

[Garp_senchau]

@Dangerousdesire, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're experiencing issues with connecting your Bluetooth headsets or earbuds, such as the TWS989 model, to a device due to missing drivers, the following steps can help resolve the issue:

Install Latest Drivers:

• Ensure that you have the latest Bluetooth drivers installed on your device.
• Visit the official HP support page for drivers and updates.

Update Firmware:

• Make sure your TWS989 headset or earbuds firmware is up-to-date.
• Firmware updates often resolve compatibility and connectivity issues.

Check Bluetooth settings:

• Verify that Bluetooth is enabled on your device.
• Ensure your TWS989 headset is in pairing mode.

Restart Devices:

• Turn off both the headset and the device you are trying to connect.
• Restart both devices and try pairing again.

Remove and Re-Pair Device:

• Remove the TWS989 headset from the Bluetooth device list.
• Initiate the pairing process again per the manual instructions.

Clear Bluetooth Cache:

• For Windows devices, use the Device Manager to uninstall the Bluetooth driver, then restart your computer to reinstall the driver.

Reference: HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,