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We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
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‎11-13-2024 08:16 AM

HP Recommended

yakov6_0-1731510980937.png

 

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‎11-13-2024 08:20 AM

HP Recommended

something strange
The version is 517, and there seems to be a 517 update.
And in the end we failed

yakov6_0-1731511217225.png

 

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‎11-13-2024 09:00 AM

HP Recommended

Thank you so much for the information. @yakov6 

 

Could you please uninstall the Poly Lens application and install the Plantronics Hub application and follow the same steps provided above and check if the firmware can be updated?

 

Plantronics Hub link: Plantronics Software | Plantronics Developer Connection

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,
Meghana 

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‎11-18-2024 12:51 PM

HP Recommended

peace,
1. I saw that today there was an update to the charging box of the 5200, what did the update contain?
2. Is it possible to update a normal 5200 not UC

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