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Locked

‎07-11-2024 12:02 PM

HP Recommended
Product: HP USB C-Dock G4
Operating System: Microsoft Windows 11

1050 G1 laptop will not detect the G4 hub when using HP diagnostics. All 3 dIsplays and ethernet work from the hub but USB devices such as mouse and keyboard do not work. Device manager does not show any issues with drivers.

 

When using a G5 hub, everything works. But the G5 hub doesn't transfer enough power over USB to power the 1050 G1 laptop.

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