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- 15-e2000 and G5 dock

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10-14-2022 07:11 PM
Hi, my partner was given a 15-e2000 2J4V9AV for work but we require two external displays to be used.. I have a HP G5 dock already for my own laptop which works no issues, however connecting hers via the USB-C to G5 will not allow the two monitors to project whatsoever.
I have updated the G5 drivers.
Does this laptop support this dock and if not how do I /can I get two monitors to work on the 15-e2000 (it only has one HDMI out and no other ports exc 1xUSB-C and two USB2.
Thanks in advance.
10-14-2022 11:11 PM
Your machine could be one of the following machines
For example: HP Laptop 15s-eq2013AU
It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only), you can use
Monitor 1: HDMI direct cable,
Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
For more connectivity, please use
True Universal Docking Stations
Regards.
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