Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

2 keys to t e left of J key wont work, I cant type t em. Plus t e backspace key and sin le apostrop

HP Recommended
_ P laptop

Some keys wont work on my keyboard.  2 to left of J key, between F and J keys, plus apostrop e key and backspace key.

As well as t e 8 on number keypad.  It works on top row of keyboard.

It worked fine yesterday.  No updates etc done.  Please  elp.  Difficult to type not usin  keys. 

T anks.   Its a  P Laptop.  (missin letter before   _P)

Tags (1)
Level 16
Level 16
32,699 32,599 2,966 7,281
Message 2 of 2
Flag Post
HP Recommended


Wish I had good news for you, but I don't.

Unlike external keyboards, the ones on laptops are not made to be rugged, but instead, to be light. Thus, if you get five years out of a laptop keyboard, you're doing very well.

Individual keys are generally not replaceable, but if the keys are not broken, then the issue is more likely with the membrane underneath the keyboard and that has to be replaced as a unit.

Here's some troubleshooting steps you can try:

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Should only be an hour's work or less.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation