• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-17-2018 08:50 PM

HP Recommended
Product: Elitebook 1040 G3
Operating System: Microsoft Windows 10 (64-bit)

Elitebook 1040 G3  after BIOS update, did not turned on, gives black screen and 2 long followed by 2 short beeps, blinking led shift and num locks. It stops after 5 times. The fan is making lots of noise. Nothing to see on the screen.

 

It looks like BIOS problem, so I've tried BIOS restore with USB flash, but neither WIN + B or WIN + V doesn't work to enter BIOS recovery.

 

There is no active warranty:(.

 

Please help!

5 people had the same question
4 REPLIES 4

‎03-28-2018 01:42 PM

HP Recommended

Hello,  I have identified a HP support document that provides direction on this very issue.  Please see https://support.hp.com/us-en/document/c05178549  

 

Thanks,
Katia

I am an HP employee
Was this reply helpful? Yes No

‎05-04-2018 08:08 PM

HP Recommended
That was a scary 2 minutes, but it's over now
Was this reply helpful? Yes No

‎08-20-2018 07:54 PM

HP Recommended
I know right, I was so scared my heart was pounding, so glad it's over
Was this reply helpful? Yes No

‎09-04-2018 06:52 AM

HP Recommended

You should maybe also add in the reply that this is normal behavior and that the system will restart by itself within 2-3 minutes. Otherwise, people might be tempted to force a reboot when the machine is in this state. Waiting did the trick!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.