3rd replacement hp spectre in 3 years...

[bradddd]

Just sent in my new (13months old) hp spectre and received a replacement with my extended warranty.  The previous laptop had burn-in and the first just stopped working for those wondering.  The new hp spectre cannot find any connected speakers, it can not find a camera either.  I am going to send it back in since the replacement has more parts broken than the one I sent in, but I was hoping for advice on what do to after.  I can't keep replacing my laptop and redownloading secure software on it each year, is there a way to improve my chances of getting a replacement that doesn't come half broken?  Has anyone else had similar problems with the spectre just breaking down after a year?

Any advice would be appreciated, thanks

[praveenbv]

Hi @bradddd, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.