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HP Recommended
HP Smart Tank 7301 All-in-One

My printer is about two years old and I can not reconnect it to my WiFi network because its operating softWARE CANNOT BE UPDATED. 

1 REPLY 1
HP Recommended

@Stuart7300 wrote:

My printer is about two years old and I can not reconnect it to my WiFi network because its operating softWARE CANNOT BE UPDATED. 


I have some Wi-Fi connection videos here that might be better than looking at the manual.

 

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.



You may need to reset the printer:


 Restore factory defaults on HP Smart Tank 670, 720, 750, 6000, 7000, 7300 printers
On the printer control panel, press and hold the Information button for 5 seconds until all control panel buttons turn on.
Open ink access door.
Press and hold the Information and Cancel buttons for 3 seconds. 



Wi-Fi setup to router (two ways): Using HP Smart , using Laptop

For Wi-Fi direct setup video click here.
This is useful if you do not have access to the router or you want to bypass the router and print directly to the printer.

Simple push button or WPS setup is described on page 19 of User Manual

Full feature software July 2024 7301

Printer Reference 7301

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.

 


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