• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎08-02-2026 05:06 AM

HP Recommended
Product: HP EliteBook x360 830 G6 Notebook PC
Operating System: Microsoft Windows 11

what is the Feature Byte, Build ID, SKU Number, System Board CT Number, 

Category:
1 REPLY 1

‎08-03-2026 12:36 PM

HP Recommended

Hi @Desterian 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

To find your HP laptop's Feature Byte, Build ID, SKU (Product Number), and System Board CT Number, restart the computer and repeatedly press Esc when the HP logo appears to open the Startup Menu. 

From there, press F1 (if System Information is available) or F10 to enter BIOS Setup, then open the System Information page. 

 

Depending on your model and BIOS version, you can view the Feature Byte, Build ID, Product Number (SKU), and, if programmed, the System Board CT Number. The Feature Byte is an encoded string that identifies the factory hardware configuration, while the Build ID identifies the system's factory build.

 

You can also find the Feature Byte, Build ID, Product Number (SKU), and System Board CT Number on the service tag label attached to the bottom/back case of the laptop

I would request you to please share me the Product number of the Unit to assist you further.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->