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‎11-25-2020 09:18 PM

HP Recommended
Product: Elitebook 835 g7
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I’m trying to install the second SSD to the 2242 m2 slot. The SSD is WD SN520. I can see it in BIOS and pass HW test in HP diagnose tool. But I can’t see the SSD when boot in Windows 10. Not in device manager nor disk management. Any idea?

2 REPLIES 2

‎11-28-2020 09:35 AM

HP Recommended

Hello

 

do you mean you have installed a M.2 2242 in the slot where HP install the optional LTE card ?

It could be that the BIOS or the hardware is not supporting an SSD in that slot.

 

bye

 

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‎11-30-2020 07:53 AM

HP Recommended

The Elitebook 835 G7 supports a single M.2 NVME SSD... the other M.2 slots are for the Wifi (should already be there) and for an LTE/WWAN card

I work for HP. However, all opinions and comments are my own.
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