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libra71
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Message 1 of 3
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8460p - smc.bin

HP Recommended
HP 8460p
Microsoft Windows 10 (32-bit)

Hi.

I just bought an Elitebook 8460p on the internet.
It was shipped with Windows 10, however I don't want to use windows on it (I planned to install Linux).

I need to access the BIOS setup but it is password protected and I don't have the password.

So I know I need the SMC.bin but I don't know how to get it from the support.

S/N: [edited]

BIOS: 68SCF Ver. F.22

 

Thx.

a.

2 REPLIES 2
IT_WinSec
Level 15
Level 15
10,164 5,658 820 4,049
Message 2 of 3
Flag Post
HP Recommended

Welcome to the HP Support Community.

 

Sincere Tux greetings to another Linux fan :generic:

 

A TKB article has been created on this matter - you want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...

 

You will have to  contact HP Business Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

If in the USA, you may call toll free 1-(800)-334-5144

 

Based on the country/location/PC model, contact options vary - web/chat/ticket/phone. Ask for SMC.bin file

Details can be found in the article (link posted above).

 

 

Let me know how it goes and if you require assistance

>> Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps <<
*** I work for HP *** I express personal opinion only *** HP Expert volunteer since 2013
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REO51ST
Level 16
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Message 3 of 3
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HP Recommended

Welcome to the HP Support Community 

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

 https://drive.google.com/drive/folders/1m0NU2sPsAdlSWcn7TJynbt8D6oChbrMT?usp=sharing

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot.  ”If an HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR    “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT, “SECOND RUN”

 

If you cannot boot from USB flash drive use Options in the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

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