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- A. Disc read error occurred Press Ctrl +Alt +Del
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04-10-2024 10:28 PM
I tried to install POSROG OS ON MY HP 2000 NOTEBOOK .Accidentally i chosen the system volume.It formatted the volume.So it encounters an error "A disk read error occurred Press Ctrl + Alt +Del to restart.Please help me
04-22-2024 02:23 PM
HP does not provide support for OSs other than the one that comes preloaded.
So, at this point, your only option for getting a PC back into working condition is something known as the HP Cloud Recovery tool:
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Windows and the HP drivers and utilities that originally came with your PC.
You will need a working PC and a 32GB USB stick to hold the recovery files. Here is the link:
https://www.youtube.com/watch?v=xmtXOU40vxk
You use the Microsoft Store to download the actual tool:
https://apps.microsoft.com/detail/9mtks9pr7r3n?rtc=1&hl=en-us&gl=us
If you use a different PC to run the tool, you will have to provide your PC's product number. Here is an HP link for finding that information:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
Here's a video from HP Support about using the Cloud Recovery Tool:
https://www.youtube.com/watch?v=P7AwuKNJKS4
I am a volunteer and I do not work for, nor represent, HP