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‎07-11-2019 11:21 AM

HP Recommended
Product: Hp 355 g2
Operating System: Microsoft Windows 10 (64-bit)

Hello,

i recently tried to refresh my notebook with a clean installation of windows 10 build 1903.

 

Almost done. The only thing missing is the graphics driver.  Everytime i try to install a driver i get a black screen.

I tried HP drivers, ALL. Also AMD Catalyst or adrenalin. And finally also the Windows update tries to download the drivers but false everytime with black screen. Removed driver several times with ddu. Nothing works. I also copied the driver from my rcent build 1809 with double driver.

Google says there will be comoatible drivers for build 1903. 

Can anybody help? Thanks!

1 person had the same question
1 REPLY 1

‎08-07-2019 02:22 AM

HP Recommended

Hi,

 

I apparently managed to get this working by using the AMD Adrenalin 2019 Edition 19.7.1 installation package.

 

See https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-1

 

Just to be 100% sure I installed Windows 10 in offline mode to avoid Windows loading wrong drivers via the Internet connection.

 

R5 driver version (according to Windows) is 26.20.13001.9005 dated 2019-07-04

 

hope this helps

Thomas

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