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‎06-06-2017 02:32 PM

HP Recommended
Product: HP Pavilion 15-p098tx
Operating System: Microsoft Windows 10 (64-bit)

After latest round of Windows updates I get "AccelerometerSt.exe - error (0xc000007b)" on startup.  Since this is the Drive Guard software, what is the recommended HP fix for this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2017 02:43 PM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎06-06-2017 02:39 PM

HP Recommended

Hello Brake,

 

As we ahve properly understood you r issue you are facing in the AccelerometerSt.exe - error (0xc000007b) on startup.

 

In this case we will suggest you to please reinstall the application and then install it again. Hope it works.

 

Nitin singh guleria

Was this reply helpful? Yes No

‎06-06-2017 02:43 PM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-07-2017 02:26 PM

HP Recommended

Worked perfectly, thanks.

Was this reply helpful? Yes No
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