• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-19-2019 12:57 PM

HP Recommended
Product: EliteBook 9480m
Operating System: Microsoft Windows 10 (64-bit)

HP EliteBook Folio 9480m Just upgraded to newly available BIOS. When I lock my screen for privacy, all my apps are closed when I log back into the computer. What I have tried so far: 1) updated display driver 2) changed sleep/hibernation settings  These changes have not helped. Do I need to roll the system back to the old BIOS? Never had an issue previously. Thanks, in advance, for your help.

1 REPLY 1

‎07-24-2019 01:40 PM

HP Recommended

This problem is solved. The reason for this laptop's bad behavior was due to a bad stick of RAM. Replaced the RAM and the problem is gone.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.