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Locked

‎07-19-2019 12:57 PM

HP Recommended
Product: EliteBook 9480m
Operating System: Microsoft Windows 10 (64-bit)

HP EliteBook Folio 9480m Just upgraded to newly available BIOS. When I lock my screen for privacy, all my apps are closed when I log back into the computer. What I have tried so far: 1) updated display driver 2) changed sleep/hibernation settings  These changes have not helped. Do I need to roll the system back to the old BIOS? Never had an issue previously. Thanks, in advance, for your help.

1 REPLY 1

‎07-24-2019 01:40 PM

HP Recommended

This problem is solved. The reason for this laptop's bad behavior was due to a bad stick of RAM. Replaced the RAM and the problem is gone.

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