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‎06-19-2025 05:06 AM - edited ‎06-19-2025 05:37 AM

HP Recommended
Product: HP ZBook Power 15.6 inch G10 Mobile Workstation PC (7C3M3AV)

Hello,

this week, I installed BIOS version V97 01.09.00, which ended with errors.

HP Support says the latest version is probably already installed?!

Error messages:

Intel(R) Thunderbolt Retimer Firmware Update failed Intel(R)

Thunderbolt Retimer (Soc-facing) FW Fail to

CreateRetimerDevinstance or read retimer NVM version

Also, the charge indicator only shows 9% charge when "Maximize My Battery Health" is selected in the Power Manager. When I switch to "Let HP Manage My Battery Charging," the correct charge level is displayed. 

This problem has been occurring since the day of the BIOS update.

Are you also having this problem?



Firmware Update failedFirmware Update failed

Akku Nutzung Freitag bis Donnerstag mit Datum.jpg

 

HP Power Manager = Let HP Manage My Battery Charging settingHP Power Manager = Let HP Manage My Battery Charging setting

 


HP Power Manager = Maximize My Battery HealthHP Power Manager = Maximize My Battery Health

 

 

 

 

Thanks

Reply
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