BIOS password

Bla0 · ‎12-10-2018

Hi!

I recently bought a used HP Probook 6570b from the Norwegian equivalent of Ebay. My issue is that the BIOS is locked with a password. CMOS does not clear it. Failing the password does not provide an error code. I'm stuck.

Thank you for reading and any and all input.

REO51ST · ‎12-10-2018

Welcome to the HP Support Community @Bla0

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

REO

Bla0 · ‎12-11-2018

Alright, so the answer I got was that the guarantee had run out and the only thing they could do was to replace the system board. Guess my next step is ordering another chip and a programmer.