-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Bad service

Create an account on the HP Community to personalize your profile and ask a question
10-15-2020 08:20 AM - edited 10-15-2020 08:38 AM
Hello dear community, did you have such a bad experience with the HP support? I had my notebook repaired 3 months ago (on site with a technician for an additional € 140!). Now the notebook is broken again with the same error! It is not possible for me to send the notebook in, now HP would like another € 140 so that a technician can come! This is just pure rip off! I hope a person responsible for HP reads this and gives in to this problem. Otherwise we will never buy an HP product again! We have well over 300 HP devices in our company! Otherwise that will change in the future!
10-15-2020 12:42 PM
@Max-AEP I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can simply click here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.