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elroyclark246
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Battery Remaining Time Not Displayed

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HP Elitebook 820 G4 (1FX43UT)
Microsoft Windows 10 (64-bit)

My notebook no longer displays the remaining time left while on battery.  I've run HP Support Assistant and made sure all drivers and the BIOS are up to date, but still nothing.

 

What can I do to have this functionality back?  This is driving me insane on such a high quality and expensive notebook, as I now make sure I have a decent charge before I hit the road, whereas before I could easily gauge how much time I have before I would need to recharge the battery.

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elroyclark246
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Anyone with any insight?  Not really looking forward to being on the phone with HP support just for this.

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Joel_R
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In Windows 10 try the following

 

Click on the Windows button in the lower left.

 

Type the following

 

Turn System icon on or off - select this option and it will take you to Settings for the Taskbar

 

You should see a screen where you can turn off/on various system icons in the System Tray

 

Look at "Power" and you shoul be able to turn on the icon.

 

Joel

 

I am an HP Employee.

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elroyclark246
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The icon is there. It tells me the battery percentage when charging and discharging, but it does not display the time left.
Joel_R
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I've been doing some additional checking.  From what I have seen, the Creators Update for Window 10 has altered battery information.  

 

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-battery-details-...

 

I'm not certain if there is anything HP can do to change this behavior.

 

Joel

 

 

I am an HP Employee.

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mv5903
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I have found a solution-

Enter the bios while starting up the computer. Navigate to the right and there should be an option to enable battery time remaining or something like that.
fkbreitl
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@mv5903 I also would like to see the remaining battery time but cannot find this BIOS option. Can you please explain in more detail where to find it?

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mv5903
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Immediately after starting up the computer, press esc and then go to the bios (I think it’s f4.) Under one of the tabs there should be a list of battery options and it should be in there.
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fkbreitl
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I know how to get into the BIOS (it is ESC and F10).

However, I can't find any battery option.

 

I have UEFI BIOS Version HP P78 Version 01.08 17/10/2017.

My system is a HP EliteBook 840 G4.

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EddyK
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Hi everyone,

 

BIOS is accessed by hitting the Esc key at startup repeatedly and then selecting F10.

You can find the battery option by using the right arrow key to select System Configuration > Battery Remaining Time.

 

Also can an HP Expert verify this? I'm not sure if I'm correct but I believe Microsoft's decision to increasingly move PC's toward Modern Standby Mode is actually causing this issue. More information about Modern Standby Mode here.

 

Regards,

kem579


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