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- Battery drain issue with HP Elitebook 840 G8

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08-04-2021 04:36 AM
Product: HP Elitebook 840 G8
Operating System: Microsoft Windows 10 (64-bit)
Hi all
we are rolling out currently 100 Notebooks of the type HP Elitebook 840 G8, which has a i7. We manage then via Intune and have only Microsoft 365 Apps (inkl. Teams) installed currently.
The battery is usable for around 3 hours without even working on it. I already updated the BIOS, but didn't helped a lot.
Does anybody having any good advice what could cause this?
Many thanks for your hints
Best regards
Marc
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
08-16-2021 11:25 AM
Hi,
- Use HP Image Assistant to ensure all your drivers, apps, default settings and BIOS/FW are up-to-date -> https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
- Check this article and consider the ideas mentioned -> https://support.hp.com/bg-en/document/ish_4034543-1660469-16
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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
3 REPLIES 3
08-16-2021 11:25 AM
Hi,
- Use HP Image Assistant to ensure all your drivers, apps, default settings and BIOS/FW are up-to-date -> https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
- Check this article and consider the ideas mentioned -> https://support.hp.com/bg-en/document/ish_4034543-1660469-16
Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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