-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Business Notebooks
- Battery drain when powered off
Create an account on the HP Community to personalize your profile and ask a question
08-11-2023 04:26 AM - edited 08-11-2023 04:27 AM
I have two questions regarding battery issues:
.
.
1) My laptop battery drains ~3% per day when powered off and power not plugged in. I've been using many HP laptops and this is the first time seeing this issue. How can this be solved?
.
.
2) My battery has 14 cycle counts during 6 months and capacity already dropped to 94%. Sounds a lot. Is this normal?
.
.
I've updated all drivers, bios and software through Windows Update and HP Support Assistant. Also tried the hard power off tutorial on HP site. I've also used HP Power Manager to set battery mode to "Maximize my battery" but this did not solve the drain either.
Battery info from HP Support Assistant app:
Warranty Type: 3
Cycle count: 14 / 1000
Manufacturer: 333-17-25-A
Temperature: 30 °C
Current: 0 mA
Terminal Voltage: 12381 mV
Design Voltage: 11580 mV
AC Power: Yes
Design Capacity: 76 WHr
Full Charge Capacity: 71 WHr (94%)
Remaining Capacity: 61 WHr