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- Battery drains while Laptop completely Shutdown

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04-19-2021 10:18 AM - edited 04-19-2021 10:29 AM
As my subject says it all. I am facing this battery issue since the last 2 months. Whenever I keep my laptop shutdown for more than or upto 24 hours. Have tried all the Power Options troubleshooting that this forum recommends including stopping of rapid start-up , battery health check-up etc.
Can somebody help?
05-07-2021 04:49 AM
Hi Pravz,
OK, no problem with that, so you'll need to do a bit of searching, but the place to start is here: https://support.hp.com/us-en/drivers Once you've logged in (same credentials as you used to access this forum), there's a button where you can get HP to analyse your system to track through necessary updates or you can type in the serial number of your computer, it's then a case of downloading & installing the drivers that are shown (when I did it it was a reasonably automatic process)
Hope this helps
Cheers