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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Hello there,
I sell used business laptops and have used the Support Assistant software to check their battery for a long time but now I spotted what I think is a issue that needs to be fixed. It count's the % totally wrong. It's counting it from the Designed Capacity in relation to Full Charge Capacity when that equals totally useless information.It should count it from Remaining Capacity in relation to Designed Capacity. That actually gives us a number we can use and is correct, the max charge capacity. I'm sorry the pic is in Finnish but I didn't have a English win10 installed. I translated it though 😉
Some just might say "you should look at the numbers and count it" and yea I should if I knew Support Assistant is lying to me. People might say this is not a big deal but when I sell a laptop with false information about it's battery (unknowingly but it doesn't matter), it's fraud. And god knows how many I've sold now like that, so yea thanks alot Hp for making me a fraud unknowingly. I'm certain this has not always been like this, it used to be correct but can't remember when.
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