• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-18-2020 02:19 AM

HP Recommended
Product: Elitebook X360
Operating System: Microsoft Windows 10 (64-bit)

My Elitebook X360 is 3.5 years old. It is usually connected with Thunderbolt Docking. Battery is charging 80% which is fine for me. But when I use it without docking station it immediately powers off by reaching 40% charging level without any warning before. HP accu test was successful.

 

What could I still try to solve the problem? 

1 REPLY 1

‎12-23-2020 03:23 AM

HP Recommended

No proposals?😕

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.