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09-27-2020 03:42 AM - edited 09-27-2020 03:42 AM
Hello being the owner of this pc: HP Pavilion Gaming Laptop 15-cx0xxx for two and a half years,
I have, for two or three days, at each start, a message telling me that the storage capacity of the battery is too low and it must be replaced.
(Main internal battery 601).
I did a battery test
I remind you that I only use my laptop in the sector. I never use it without the battery plugged in.
I would like to know if it is compulsory for the survival of my PC to buy a battery again and what will happen when its maximum charge capacity (which is currently at 16%) reaches 0%?
Thank you.
09-27-2020 08:50 AM
At 2 1/2 years the battery is a candidate for replacement.
Battery test "601" indicates the battery is failing.
The battery must be replaced.
Open
Parts / Procedure - Page 39
Description Spare part number
Battery, 4 cell, 70 Wh, 4.55 Ah (includes Mylar and sponge) 917724-856
Battery, 4 cell, 52 Wh, 4.55 Ah (includes Mylar and sponge) L08855-856
Replacement and Purchase Options
HP Document: HP Notebook PCs - Purchasing a Replacement Battery
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Good Reference
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Examples,
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
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Open PartSurfer
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Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
If HP does not provide the part for retail purchase,
Use your search engine to find a compatible replacement at your favorite online store.
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HP Pavilion Gaming 15-cx0000 Laptop PC
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