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HP Recommended
HP Pavilion Gaming Laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)
Hello being the owner of this pc: HP Pavilion Gaming Laptop 15-cx0xxx for two and a half years,
I have, for two or three days, at each start, a message telling me that the storage capacity of the battery is too low and it must be replaced.
(Main internal battery 601).
I did a battery test batterie.PNG
I remind you that I only use my laptop in the sector. I never use it without the battery plugged in.

I would like to know if it is compulsory for the survival of my PC to buy a battery again and what will happen when its maximum charge capacity (which is currently at 16%) reaches 0%?
Thank you.

 

1 REPLY 1
HP Recommended

@Hamaru 

 

At 2 1/2 years the battery is a candidate for replacement.

 

Battery test "601" indicates the battery is failing.

 

The battery must be replaced.

 

Open

 Maintenance and Service Guide

Parts / Procedure - Page 39

 

Description                                                                                                        Spare part number

Battery, 4 cell, 70 Wh, 4.55 Ah (includes Mylar and sponge)                917724-856

Battery, 4 cell, 52 Wh, 4.55 Ah (includes Mylar and sponge)                 L08855-856

 

Replacement and Purchase Options

 

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

 

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Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

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Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your device.

 

Open PartSurfer

  • Select your Country
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  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
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Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

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HP Pavilion Gaming 15-cx0000 Laptop PC 

 

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