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HP Recommended
Microsoft Windows 10 (64-bit)

HP Elite book x360 1030 G2

I received my Elite book used and have had no problems. then 2 days ago I downloaded a game and got a message to go to bios and change a setting to enable the other cores of my processor. Apparently it was only operating on one. When I went to change the setting, I discovered a bios password was needed. I have no idea what the password is. any help solving this problem appreciated

 

2 REPLIES 2
HP Recommended

hello

you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

best regards

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.