Bios admin password reset

[atanapet]

Hello,

Can you please helm me how to reset BIOS password that is forgotten, it is a company laptop Hp ProBook 450 G3 and the password is set up from a previous user that left the company, so now we need to reset the password so we can change BIOS settings.

Thank you 

[REO51ST]

Welcome to the HP Support Community @atanapet

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

REO

[atanapet]

Thank you for the reply, I've contacted our HP service provider, but they told me that they can not provide me SMC.bin file, so I can not reset the password.

Anyway thank you for the explanation.