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‎08-29-2025 03:11 AM

HP Recommended

Hello,

my laptop screen is completely black. When I try to start it, the keyboard lit up, but no text or anything on the screen. After 20-30 seconds I can hear the fan starting, but the screen is still completely black.

 

Any suggestion would be deeply appreciated.

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1 REPLY 1

‎08-31-2025 06:08 AM

HP Recommended

Hi @Spehe,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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