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08-10-2021 10:06 PM - edited 08-13-2021 08:53 AM
Product: ZBook 17
Operating System: Microsoft Windows 10 (64-bit)
#SOLVED
Hello every one, I'm looking for some help with my HP ZBook 17 Intel i7 laptop.
Very often when I power on or wake up the laptop it just has a blank screen (no HP logo or boot screen) but not always, it does boot but screen stays blank.
Hello every one, I'm looking for some help with my HP ZBook 17 Intel i7 laptop.
Very often when I power on or wake up the laptop it just has a blank screen (no HP logo or boot screen) but not always, it does boot but screen stays blank.
When it does this to me I can 'hard' power off by holding the power button down, remove power and battery and drain any power left in the system by holding the power button down for 15-20 sec.
When I reattach the battery / power plug and turn it on it boots normally with the screen on, HP logo and all
This problem does not show it self when the laptop is docked or on an external screen on the DP Port
This problem does not show it self when the laptop is docked or on an external screen on the DP Port
I think it might be related with my keyboard sometimes being a bit slow and if I type normal speed it misses a letter now and then even when docked and using external keyboard.
I have googled this over and over but never found a solution or what could be the problem.
I have googled this over and over but never found a solution or what could be the problem.
- All RAM has been changed, even the "hard to get to" under the keyboard.
- Battery changed
- Windows/Drivers reinstalled
Anyone has an idea where I should continue?
Thanks in advance
Thanks in advance
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
08-13-2021 08:55 AM
I solved it myself 😊
2 REPLIES 2
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