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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-26-2019 09:43 AM

HP Recommended
Product: Hp probook 650 g1
Operating System: Microsoft Windows 10 (64-bit)

When I startup my laptop, it sends me to a blue screen with a frowning face that's says Stop code: CRITICAL PROCESS DIED and it counts from 0% to 100% going by 20%'s to start a repair sequence on my computer that never works. When that finishes, it sends me to another blue screen that gives me the option to restart or " Advanced options" I click advanced options and it pulls up another screen that gives me some different ways to fix this issue and none of them work. Example: I try to System Restore to an earlier Point and it won't let me restore due to my Local Disk (C:) saying "You must always restore the drive that contains Windows. Restoring other drives is optional." 

 

Im not sure what to do I've tried so many methods I need further assistance.

 

How do I fix this issue?

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