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‎01-30-2023 07:17 AM - edited ‎03-14-2023 08:03 AM

HP Recommended
Product: HP EliteBook 1040 14 inch G9 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Within a month I received a blue screen on the device HP EliteBook 1040 14 inch G9 three times.

The device has the latest drivers and the latest Windows updates.

 

Dump FileCrash TimeBug Check StringBug Check CodeParameter 1Parameter 2Parameter 3Parameter 4Caused By DriverCaused By AddressFile DescriptionProduct NameCompanyFile VersionProcessorCrash Address
010323-17593-01.dmp03.01.2023 17:26KMODE_EXCEPTION_NOT_HANDLED0x0000001effffffff`c0000005fffff804`790fa219ffffdc8a`bb33b948fffff804`799ea900tcpip.systcpip.sys+1a219    x64ntoskrnl.exe+4283c0
011523-16593-01.dmp15.01.2023 10:21SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff803`620c94efffffe601`77b0817000000000`00000000ntoskrnl.exentoskrnl.exe+4283c0    x64ntoskrnl.exe+4283c0
012523-22359-01.dmp25.01.2023 15:31SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff806`5e91c82cfffff889`0bcd901000000000`00000000NETIO.SYSNETIO.SYS+c82c    x64ntoskrnl.exe+4283c0

 

Is anyone aware of this problem?

 

NETIO.SYS NETIO.SYS+c80f fffff801`48c80000 fffff801`48d1e000 0x0009e000 0x631b1712 09.09.2022 11:36:02

ntoskrnl.exe ntoskrnl.exe+43e5a9 fffff801`43600000 fffff801`44647000 0x01047000 0xac027ca4 13.06.2061 00:22:12

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