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08-25-2021 12:41 PM
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Although moderators and administrators doesn't provide tech support, we are here to help customer get the best experience from the Community.
To better help volunteers that reply to posts in the Community, please provide more details about your issue. Do not forget to include the following information:
- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);
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