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Level 1
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Solved!

Boot Failure when connected to dock

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Elite X2 G4 and HP USB-C Dock G5
Microsoft Windows 10 (64-bit)

Good afternoon

 

We have an issue with an X2 not booting when connected to the Dock G5. The message that appears is...

'Failed to Set MokListRT: Not Found'

Anyone have any ideas what the solution may be?

 

Thanks in advance. Nigel

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Level 8
771 764 78 154
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Hello

 

interesting issue.

 

which is the firmware version of the DOCK 1.0.2.0 or 1.0.7.0 ?

 

bye

Author
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The firmware is 1.0.7.0 (latest)… it is a new setup so did the firmware yesterday morning.

 

Thanks

 

 

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Level 8
771 764 78 154
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Hello

 

next Monday I should be in office , but I'm so busy that probably I will forget to try with my brand new X2 G4 and Dock G5.

 

OS is still HP presinstalled, I don't know if it's 1809 or 1903.

 

I hope to remember to try it.

 

bye

 

Author
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Thanks for the assistance... I seem to have resolved it now!

 

It appears to have been down to either Chipset drivers or Video Drivers. I installed all that were available and the problem has gone, so happy days!

 

Thanks again.

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