Boot Failure when connected to dock

[NJKellow]

Good afternoon

We have an issue with an X2 not booting when connected to the Dock G5. The message that appears is...

'Failed to Set MokListRT: Not Found'

Anyone have any ideas what the solution may be?

Thanks in advance. Nigel

[TryToDoMybest]

Hello

interesting issue.

which is the firmware version of the DOCK 1.0.2.0 or 1.0.7.0 ?

bye

[NJKellow]

The firmware is 1.0.7.0 (latest)… it is a new setup so did the firmware yesterday morning.

Thanks

[TryToDoMybest]

Hello

next Monday I should be in office , but I'm so busy that probably I will forget to try with my brand new X2 G4 and Dock G5.

OS is still HP presinstalled, I don't know if it's 1809 or 1903.

I hope to remember to try it.

bye

[NJKellow · Accepted solution]

Thanks for the assistance... I seem to have resolved it now!

It appears to have been down to either Chipset drivers or Video Drivers. I installed all that were available and the problem has gone, so happy days!

Thanks again.