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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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07-07-2026 09:03 PM - edited 07-07-2026 09:05 PM
See if you can pass the UEFI disk diagnostics. Powerup your G3, press ESC then press F2 to get the diagnostics. If the disk drive fails then replace it.
If your system came with windows then it likely has that client cloud recovery that can be downloaded here
if it is restored to windows 10, then get the windows 11 iso (the usb one). Put the usb with win11 in your G7 and find and run "setup.exe". Be sure to select the option to save personal files. If you do a clean install of win11 you will lose all the HP drivers. If you are licensed for home do not install the pro version.
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